What should be included when photocopying an insurance card?

When photocopying an insurance card, it is essential to include both the front and back sides of the card. The front side typically contains the member's name, policy number, and the insurance company's contact information, which are crucial for processing claims and verifying benefits. The back side often includes additional information such as customer service contact numbers, instructions for using the card, and sometimes important coverage details or disclaimers that are necessary for accurate billing and insurance processing.

Leaving out either side could lead to incomplete information being available, potentially causing delays or issues with claims and benefits. Therefore, ensuring that both sides are photocopied guarantees that all pertinent information is available for healthcare providers or billing departments, facilitating smoother transactions and better communication with the insurance company.